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Project Techniques Logo :: Project Management & Business Consulting
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Sector: Technology
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Microsoft - Education Pilot

Microsoft felt that the needs of Education customers were not being satisfied through the current offerings available, despite several customised offerings being developed in the past. Microsoft developed a new concept aimed at providing an increased level of technical support to education customers based on a 'not for profit' model. It is a joint venture between Microsoft and Nottingham Trent University.

Project Technique's initial task was to validate the new concept and then further convert the concept into a detailed model and project plan to enable internal stakeholder sign-off.

Following the completion of detailed documentation and contracts PTL were responsible for the management of a formal tender process. Nottingham Trent University was chosen to host the support centre and PTL then played a leading role in advising and managing the setting up of facilities and processes at the University.

Based the initial success of the project, Project Techniques has subsequently been engaged to manage the implementation of the concept in another six countries within EMEA.

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Grey Pixel   With over 50,000 employees worldwide and sales revenues in excess of $28b Microsoft is acknowledged as the worldwide leader in software, services and Internet technologies for personal and business computing
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© Copyright 2005 Project Techniques Limited. All rights reserved.
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